I am not satisfied with my holiday, can I get a refund?
Please send us an email to travel@girolibero.it and tell us what went wrong: we will evaluate with you what happened, and if the mishaps were due to poor organization, we will offer appropriate compensation.
I booked a tour on your website, but it is not available: what happens with the deposit I paid?
If the reservation cannot be confirmed you will have the choice of getting a full refund or changing your tour. If you prefer a refund, we will return the deposit you paid into the card or account you used when making your reservation.
