Some of my friends would like to join the tour I already booked: is it possible?
If some friends want to travel with you, they can make a reservation through our website and write in the notes that they are travelling with you. We will make every effort to book them in the same accommodations where you are staying.
Remember, the earlier you book, the better the chances of finding room in the same hotels!
I booked a tour on your site: is it automatically confirmed?
Your reservation is not automatically confirmed: we will need to verify the actual availability of accommodations and services. Within 3 working days you will receive an email with the confirmation or an update on your request.
We invite you to wait for our official confirmation before booking flights or trains. Only after receiving our booking confirmation will you be able to purchase tickets for any transportation.
I booked a tour on your website, but it is not available: what happens with the deposit I paid?
If the reservation cannot be confirmed you will have the choice of getting a full refund or changing your tour. If you prefer a refund, we will return the deposit you paid into the card or account you used when making your reservation.
