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Faq / Cancellation
How do I cancel my holiday?
Write us an email at travel@girolibero.it.
Depending on your situation we will inform you of the steps to follow and the cancellation penalties.
What are the cancellation fees?
Penalties vary by tour and cancellation date. To learn about cancellation penalties in detail, see the specific section of the website. Learn more
Do you offer free cancellations?
In the event of unavoidable and extraordinary circumstances occurring at the place of destination or in its immediate surrounding area and having a substantial impact on the execution of the package or on the transport of travellers towards the destination, the traveller has the right to withdraw from the agreement before using the package, without paying withdrawal costs.
In all the other cases of withdrawal from the travel agreement, the traveller is always required to pay a withdrawal penalty, which increases as the departure approaches. Read more